cliente

entrevistas
Lorena Mercedes (Salesforce): "Los clientes satisfechos son la mejor campaña de marketing"

01 Dic 2025
<img width="1920" height="1080" src="https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL.jpg" class="responsive-img" alt="Omnitel" style="display: block;" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL.jpg 1920w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-1280x720.jpg 1280w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-1536x864.jpg 1536w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2025/11/20140502/2_OUTSOURCING_CARATULAS_ELEVATOR-TIC_OMNITEL-lq.jpg 30w" sizes="(max-width: 1920px) 100vw, 1920px" data-eio="l" />					
vídeos
ELEVATOR TIC: Omnitel y el outsourcing estratégico20 Nov 2025
por Laura del Río
Compartir el post
Compartir



<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-768x432.jpg" class="card-responsive-img fit-img" alt="CRM" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/02/23113914/CRM.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

A FONDO
Que es un CRM, para qué sirve y cómo funciona
21 Oct 2025
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-768x432.jpg" class="card-responsive-img fit-img" alt="Contact Center" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2025/07/15105734/Contact-Center.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

CASOS DE ÉXITO
Nedgia evoluciona su modelo de atención al cliente mediante el uso de agentes de IAGen
15 Jul 2025
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-768x432.jpg" class="card-responsive-img fit-img" alt="Recurso digitalización" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2025/02/20141157/Recurso-digitalizacion.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIAS
Foundever presenta en Barcelona su AI Lab
20 Feb 2025
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="546" src="https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-768x546.jpeg" class="card-responsive-img fit-img" alt="Cliente" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-768x546.jpeg 768w, https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-1013x720.jpeg 1013w, https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-124x88.jpeg 124w, https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-1024x728.jpeg 1024w, https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente-lq.jpeg 30w, https://img.computing.es/wp-content/uploads/2024/10/21110007/CX-experiencia-de-cliente.jpeg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

informes
Menos del 20% de las empresas priorizan al cliente en su estrategia
21 Oct 2024
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-768x432.jpg" class="card-responsive-img fit-img" alt="Grupo Piñero apuesta por la IA" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/08/29133522/Recurso-hotel.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

CASOS DE ÉXITO
Grupo Piñero incorpora la inteligencia artificial en sus procesos
29 Ago 2024
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="431" src="https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-768x431.jpg" class="card-responsive-img fit-img" alt="Minor Hotels" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-768x431.jpg 768w, https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-1024x575.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/07/24101919/Minor-Hotels.jpg 1080w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

CASOS DE ÉXITO
Minsait agiliza las reservas online de Minor Hotels sobre la nube de AWS
26 Jul 2024
por Redacción Computing
Compartir el post
Compartir



<img width="768" height="431" src="https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-768x431.jpeg" class="card-responsive-img fit-img" alt="Minsait" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-768x431.jpeg 768w, https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-156x88.jpeg 156w, https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-640x360.jpeg 640w, https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-1024x575.jpeg 1024w, https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores-lq.jpeg 30w, https://img.computing.es/wp-content/uploads/2024/07/02143713/Paradores.jpeg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Minsait y Paradores firman un acuerdo para implantar su plataforma de gestión hotelera
02 Jul 2024
por Redacción Computing
Compartir el post
Compartir