Customer experience

entrevistas

Álvaro Grande (Inconcert): "No vendemos licencias, rediseñamos procesos de negocio para humanizar la experiencia del cliente"

06 Jul 2026

<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-768x432.jpg" class="card-responsive-img fit-img" alt="Atención al cliente" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-1040x585.jpg 1040w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2026/06/NdP-Ayesa-Digital-HBX.jpg 1280w" data-eio="l" />

casos de éxito
HBX Group aplica IA agéntica a su servicio de atención al cliente de la mano de Ayesa Digital
23 Jun 2026
por Redacción Computing
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<img width="768" height="434" src="https://img.computing.es/wp-content/uploads/2026/01/07093345/CaixaBank-768x434.jpg" class="card-responsive-img fit-img" alt="CaixaBank" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2026/01/07093345/CaixaBank-768x434.jpg 768w, https://img.computing.es/wp-content/uploads/2026/01/07093345/CaixaBank-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2026/01/07093345/CaixaBank-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2026/01/07093345/CaixaBank.jpg 998w" data-eio="l" />

NOTICIAS
CaixaBank crea la Oficina de IA
07 Ene 2026
por Redacción Computing
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<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-768x432.jpeg" class="card-responsive-img fit-img" alt="Zoho" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-768x432.jpeg 768w, https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-156x88.jpeg 156w, https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-640x360.jpeg 640w, https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-1024x576.jpeg 1024w, https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho-lq.jpeg 30w, https://img.computing.es/wp-content/uploads/2025/10/08153011/Zoho.jpeg 1280w" data-eio="l" />

noticias
Zoho crece un 43% y refuerza su inversión en España
08 Oct 2025
por Redacción Computing
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<img width="680" height="381" src="https://img.computing.es/wp-content/uploads/2025/10/08124507/Cloud-district-datasocial.jpg" class="card-responsive-img fit-img" alt="Cloud District" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/10/08124507/Cloud-district-datasocial.jpg 680w, https://img.computing.es/wp-content/uploads/2025/10/08124507/Cloud-district-datasocial-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2025/10/08124507/Cloud-district-datasocial-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2025/10/08124507/Cloud-district-datasocial-lq.jpg 30w" data-eio="l" />

noticias
Cloud District integra a datasocial, la consultora partner de Hubspot
08 Oct 2025
por Redacción Computing
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<img width="1280" height="690" src="https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005.jpg" class="responsive-img" alt="Digital customer experience" style="display: block;" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005.jpg 1280w, https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005-768x414.jpg 768w, https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005-156x84.jpg 156w, https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005-1024x552.jpg 1024w, https://img.computing.es/wp-content/uploads/2025/10/03112050/Captura-de-pantalla-2025-10-03-112005-lq.jpg 30w" sizes="(max-width: 1280px) 100vw, 1280px" data-eio="l" />					
vídeos
Digital customer experience: ¿Hacia dónde vamos?03 Oct 2025
por Redacción Computing
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