cliente

<img width="768" height="512" src="https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-768x512.jpeg" class="card-responsive-img fit-img" alt="Sermicro" decoding="async" fetchpriority="high" srcset="https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-768x512.jpeg 768w, https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-1080x720.jpeg 1080w, https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-132x88.jpeg 132w, https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-1024x682.jpeg 1024w, https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center-lq.jpeg 30w, https://img.computing.es/wp-content/uploads/2024/06/24134820/Contact-center.jpeg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
Grupo Sermicro y Odigo se unen para optimizar la atención al cliente con soluciones avanzadas de contact center
24 Jun 2024
por Redacción Computing
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<img width="680" height="355" src="https://img.computing.es/wp-content/uploads/2024/06/14111115/Hector-Moran-Madrilena-Red-de-Gas.png" class="card-responsive-img fit-img" alt="Cloud" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/06/14111115/Hector-Moran-Madrilena-Red-de-Gas.png 680w, https://img.computing.es/wp-content/uploads/2024/06/14111115/Hector-Moran-Madrilena-Red-de-Gas-156x81.png 156w, https://img.computing.es/wp-content/uploads/2024/06/14111115/Hector-Moran-Madrilena-Red-de-Gas-lq.png 30w" sizes="(max-width: 680px) 100vw, 680px" data-eio="l" />

entrevistas
Héctor Morán: "En Madrileña Red de Gas la cloud nos ha permitido lanzar todo tipo de iniciativas con mayor agilidad y menor coste"
13 Jun 2024
por Laura del Río
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<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-768x432.jpg" class="card-responsive-img fit-img" alt="Startups y Omnicanalidad" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/05/24131332/startups-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/05/24131332/startups.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

A FONDO
Experiencia de cliente omnicanal: startups y tecnologías para mejorarla
24 May 2024
por Matteo  Bascapè,  Giulia  Tua y  Sara Zagaria
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<img width="768" height="538" src="https://img.computing.es/wp-content/uploads/2024/05/22124142/blip-768x538.jpg" class="card-responsive-img fit-img" alt="blip" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/05/22124142/blip-768x538.jpg 768w, https://img.computing.es/wp-content/uploads/2024/05/22124142/blip-126x88.jpg 126w, https://img.computing.es/wp-content/uploads/2024/05/22124142/blip-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/05/22124142/blip.jpg 924w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIAS
Blip propone la vía más directa al cliente a través de la IA conversacional
22 May 2024
por Rufino Contreras
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<img width="768" height="457" src="https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-768x457.jpg" class="card-responsive-img fit-img" alt="Securitas Universe (1)" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-768x457.jpg 768w, https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-1211x720.jpg 1211w, https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-148x88.jpg 148w, https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-1024x609.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/05/16141257/Securitas-Universe-1.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

casos de éxito
Securitas Universe, un mundo virtual para crear con el cliente
16 May 2024
por Rufino Contreras
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<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-768x432.jpg" class="card-responsive-img fit-img" alt="SAP" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2024/04/23205336/SAP_CentroIA.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

noticias
SAP abre en Francia su primer Centro de Experiencia del Cliente dedicado a la IA
24 Abr 2024
por Redacción Computing
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<img width="768" height="480" src="https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-768x480.jpeg" class="card-responsive-img fit-img" alt="Consumidor" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-768x480.jpeg 768w, https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-1152x720.jpeg 1152w, https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-141x88.jpeg 141w, https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-1024x640.jpeg 1024w, https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience-lq.jpeg 30w, https://img.computing.es/wp-content/uploads/2024/01/25021059/Customer-experience.jpeg 1480w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

opinión
Navegando por el complejo ecosistema de consumidor actual
25 Ene 2024
por Sam Richardson
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<img width="768" height="440" src="https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-768x440.jpg" class="card-responsive-img fit-img" alt="Marketing Analytics" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-768x440.jpg 768w, https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-154x88.jpg 154w, https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-1024x587.jpg 1024w, https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2023/12/05131452/Marketing-Analytics.jpg 1190w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

WHITEPAPER
Guía para Marketing & Sales Analytics
05 Dic 2023
por Redacción Computing
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<img width="768" height="432" src="https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-768x432.jpg" class="card-responsive-img fit-img" alt="Humanos Digitales Wehumans" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-768x432.jpg 768w, https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-156x88.jpg 156w, https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-640x360.jpg 640w, https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-1024x576.jpg 1024w, https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2023/07/21124412/Humanos-Digitales-Wehumans.jpg 1280w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

casos de éxito
Wehumans propone una atención al cliente más humana
21 Jul 2023
por Redacción Computing
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<img width="768" height="512" src="https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-768x512.jpg" class="card-responsive-img fit-img" alt="LiferayCS23CarolinaMoreno" decoding="async" srcset="https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-768x512.jpg 768w, https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-1079x720.jpg 1079w, https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-132x88.jpg 132w, https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-1024x683.jpg 1024w, https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno-lq.jpg 30w, https://img.computing.es/wp-content/uploads/2023/06/15131217/LiferayCS23CarolinaMoreno.jpg 1181w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIAS
Liferay celebra sus 15 años en España
15 Jun 2023
por Redacción Computing
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